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Student Advisor: Information, Advice and Guidance (Part-time appointment)

Student Services

Salary:   £20,624 to £22,494 (Pro-rata)
The point of entry will be dependent upon relevant qualifications and experience
Closing Date:   Sunday 30 July 2017
Interview Date:   See advert
Reference:  SA96-RH

Student Services at Harper Adams includes management of residential accommodation on-campus, oversight of approved off-campus accommodation, a welfare and advice function and general support for students to maximise their academic and personal development whilst at University. The post-holder will be responsible for providing a frontline information, advice and guidance service to students from the Faccenda Welcome Hub, facilitating easy access to and imparting knowledge of university services, policies and procedures as well as promoting participation in new academic and social initiatives and activities.

This role will require you to be an initial point of contact for student enquiries, providing frontline information, advice and guidance on a broad range of topics, knowing when, where and who to escalate enquiries to. It will be essential to be able to deal with a variety of enquiries, problems and difficulties whilst under pressure, remaining calm, composed and compassionate. You must have excellent interpersonal skills, show professionalism and confidence at all times.

Interviews for this position will be carried out week commencing the 7 August 2017,final date to be set.
 

The closing date for this job opportunity has now passed, and applications are no longer being accepted for this position

Further details:

Harper Adams University is one of the premier UK Higher Education Institutions focused on the land-based and food supply chain sector. With over 3,000 students it is the UK's largest single provider of higher education for these subjects. Situated in Shropshire, the campus and the surrounding area provide an excellent working and living environment for staff and students alike.

Harper Adams is consistently positioned highly in a range of national ratings, performance measures and league tables. 

In 2014 the Times Higher Education Awards shortlisted the university for the prestigious title of University of the Year, putting Harper Adams in the top six universities in the country.  In the 2015 Times Higher Education Leadership and Management Awards Harper Adams won the category for Outstanding International Strategy.  In the 2016 Times Higher Education Leadership and Management Awards we won the award for Outstanding Marketing & Communications Team. 

In the 2016 Whatuni? Student Choice Awards, based on student reviews, Harper Adams took the title of University of the Year and won the Student Support and Job Prospects gold awards, plus silver and bronze in a further five categories. 

Harper Adams ranked second in the 2016 Times Higher Education Student Experience Survey.  In the Times and Sunday Times Good University Guide 2017, the University was ranked 36th, the highest position yet achieved by a post-1992 university, and was awarded the title of Modern University of the Year.