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Student Advisor: Information, Advice and Guidance (Part-time appointment)

Student Services

Salary:   £20,624 to £22,494 (Pro-rata)
The point of entry will be dependent upon relevant qualifications and experience
Closing Date:   Sunday 30 July 2017
Interview Date:   See advert
Reference:  SA96-RH

Student Services at Harper Adams includes management of residential accommodation on-campus, oversight of approved off-campus accommodation, a welfare and advice function and general support for students to maximise their academic and personal development whilst at University. The post-holder will be responsible for providing a frontline information, advice and guidance service to students from the Faccenda Welcome Hub, facilitating easy access to and imparting knowledge of university services, policies and procedures as well as promoting participation in new academic and social initiatives and activities.

This role will require you to be an initial point of contact for student enquiries, providing frontline information, advice and guidance on a broad range of topics, knowing when, where and who to escalate enquiries to. It will be essential to be able to deal with a variety of enquiries, problems and difficulties whilst under pressure, remaining calm, composed and compassionate. You must have excellent interpersonal skills, show professionalism and confidence at all times.

Interviews for this position will be carried out week commencing the 7 August 2017,final date to be set.

The closing date for this job opportunity has now passed, and applications are no longer being accepted for this position

Further details:

Harper Adams University is one of the premier UK Higher Education Institutions focused on the land-based and food supply chain sector.

With 2800 undergraduate students, plus those completing postgraduate, research and CPD programmes, Harper Adams is the UK's largest single provider of higher education for these subjects.  Programmes fall into eleven broad subject areas – but none operate in isolation. Community and collaboration are key at Harper Adams, meaning everyone, including staff, students and industry partners, benefits from a close network of knowledge and opportunity exchange

Situated in Shropshire, the campus and the surrounding area provide an excellent working and living environment for staff and students alike.

Harper Adams is consistently positioned highly in a range of national ratings, performance measures and league tables. Its current graduate employment rate is 98% (the joint top rating in England) and student satisfaction stands at 93% (National Student Survey 2017).

Harper Adams is ranked as the UK’s Best Modern University by the Times and Sunday Times Good University Guide 2018; was named University of the Year in the 2016 and 2017 Whatuni Student Choice Awards and holds a Gold (highest level) award from the Government’s Teaching Excellence Framework.

In 2018 Harper Adams University will receive the Queen’s Anniversary Prize for Further and Higher Education, part of the UK honours system.

Applied research is at the heart of the university’s activity, with the work of a thriving academic community underpinning both teaching and work with the industries allied to Harper. The 2014 Government Research Excellence Framework rated all of the university’s research as “of international quality”, and more than half was deemed “world leading” or “internationally excellent”.